Code of Conduct

1. Anti-Harassment and Discrimination

All members are entitled to a respectful and harassment-free environment. Harassment or discrimination based on race, gender, sexual orientation, religion, disability, or any other legally protected status strictly prohibited. Violations may result in disciplinary action, including removal from the community. 

2. Professional Conduct

Members must engage respectfully and professionally, refraining from personal attacks, defamatory remarks, or inappropriate language. All communication must remain constructive and courteous. 

3. Attendance and No-Show Policy

Members who book a meetup must attend or provide at least seventy-two (72) hours’ notice if unable to do so. Repeated failure to comply may lead to restricted access to future meetups or membership suspension. 

4. Acceptable Discussions

To maintain a professional environment, discussions of political or religious nature are not permitted. Discriminatory or offensive content will not be tolerated and may result in corrective action, including membership revocation. 

5. Identity Verification

Members must maintain an active LinkedIn profile or complete an alternative identity verification process approved by the community. Failure to comply may lead to removal from the community. 

6. Solicitation and Job Referral Policy

Unsolicited job referrals or resume requests are prohibited unless a prior professional relationship exists. Networking should be based on authentic engagement rather than transactional requests. Violations may lead to disciplinary action. 

7. Enforcement

All violations will be reviewed on a case-by-case basis. Administrators may issue warnings, suspend access, or terminate membership at their discretion. 

By participating, members agree to adhere to this Code of Conduct. 

 

Terms and Conditions

Effective Date: 15 February 2025

Welcome to lumentor ("we," "our," or "us"). Your privacy is important, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data, while the Terms of Service define your responsibilities when using our platform.

By accessing or using our website and services, you agree to this policy.

1. Privacy Policy

1.1 Information We Collect

We collect and process the following personal information:

  • Name – To personalize your profile and facilitate mentorship.
  • Email Address – To send notifications, communicate with users, and verify accounts.
  • Post Code – To help match mentors and mentees based on location preferences.
  • Education & Work History (Optional) – If provided, this enhances mentor profiles.

We do not collect sensitive data such as social security numbers, payment information, or medical history.

1.2 How We Use Your Information

We use your personal data to:

  • Provide and improve our mentorship services.
  • Facilitate mentor/mentee connections.
  • Notify you of important updates, messages, or changes to the platform.
  • Ensure platform security and prevent fraudulent activity.

1.3 Legal Basis for Processing (Canada & US)

  • In Canada (PIPEDA): We collect personal data based on your consent and use it only for stated purposes.
  • In the US (CCPA & general privacy laws): We only collect necessary personal information and ensure transparency in its use.

1.4 Data Storage & Security

Your data is stored on secure servers with industry-standard protection, including encryption, access controls, and regular security monitoring.

2. Terms of Service

2.1 Account Responsibilities

By registering on our platform, you agree to:

  • Provide accurate and truthful information.
  • Keep your login credentials secure.
  • Use the platform solely for mentorship purposes.

2.2 Prohibited Conduct

You may not use our platform for:

  • Harassment, hate speech, or discrimination.
  • Spamming or commercial solicitation.
  • Posting false or misleading information.

We reserve the right to suspend or terminate accounts that violate these terms.

2.3 Liability Disclaimer

Our services are provided "as is," with no guarantees. We are not liable for:

  • Any damages resulting from platform use.
  • Interactions between mentors and mentees outside our platform.
  • Temporary unavailability of services.

2.4 Updates to This Policy

We may update these terms as needed. Significant changes will be communicated via email or website notification.

Contact Us

For privacy concerns or policy inquiries, please contact us